Custom Orders

**From May 14th 2017, custom orders are not available throughout the year. Please send an email if you have any questions.**

 

Pigeon Dynamite happily accepts custom orders and creates a special one of a kind piece just for you.

PROCESS

Please email info@pigeondynamite.com or contact us thru the website. Consultation on design process is free. Once the design is approved by a customer, 50% non-refundable deposit is required prior to the production. After receiving the payment, the production begins and there will be no change accepted in the design unless the designer decides to do so in order to create a better finished piece with a practical solution during the production. It is customers responsibility to be aware of this condition before proceeding the production. Upon the completion of the piece, the designer will notify the customer and the balance payment is due.

POLICIES

Please note that for a liability reason, we do not craft custom orders using any material customers wish to provide. Pigeon Dynamite will not accept cancellation on custom orders once production begins. It is customers responsibility when proceed the production by making a non refundable deposit as an agreement. No exchange or return is accepted on custom orders.

AFTER CARE

Each piece is made with love and care. After a long time of use though, naturally it will worn the metal. Pigeon Dynamite offers life time polishing, cleaning service to custom orders. Please be kind to send us a note to request the service. We will be happy to assist you.

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