To the US customers;
***Due to COVID-19 Pandemic, Japan Post suspended all the parcel shipment by air, including express EMS, and we now only can ship by sea, which is also expected the extra time for delivery.***
The rest of the world;
Please check your country's national postal service and see if the import and custom were experiencing disruption due to COVID-19, and the regular mail delivery situation as well.
We offer a complimentary free shipping for all orders. (Expedite shipping is NOT AVAILABLE AT THIS TIME.)
All the shipping will be dispatched by Japan post and will be carried on national postal service of the destination country.
International buyers are responsible for any custom/tax on their orders.
Currently Made-to-Order items are limited and takes about 2 to 3 weeks to dispatch. CURRENTLY NOT TAKING CUSTOM ORDERS.
Each piece is made with great love and care, however, if for any reason you are not happy with your purchase, Pigeon Dynamite accepts return within two weeks from the delivered date and offer a refund for store credit upon items return delivery. Shipping cost is not included in the store credit. Custom order piece is not returnable for a refund. Customers are responsible for the return shipping and we only accept insured mail for the return.
Only purchased within the state of New York, sales tax will apply at check out.
We are happily taking custom orders now. There are limited spots available so please contact us and let's start talking!