Store Policy


All items shipped by Japan Post shall come with tracking number.

All international shipping with be carried by the national postal service of the country after handed by Japan post.

*For customers in EU.
For all orders shipped to countries within the European Union (EU) with a total value under 150€ (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and strive to make the checkout process as easy and transparent as possible.

Any damage and accident during shipping is not subject for a refund.

For all the other International buyers are responsible for any custom taxation and fee.

Japan; Ships by Yamato carrier for free.

The rest of the world; Please check your country's national postal service and see if the import and custom were experiencing disruption due to COVID-19, and the regular mail delivery situation as well.


Currently Made-to-Order items are limited and takes about 3 weeks to dispatch. 


Each piece is made with great love and care, however, if for any reason you are not happy with your purchase, Pigeon Dynamite accepts return within two weeks from the delivered date and offer a refund for store credit upon items return delivery. Shipping cost is not included in the store credit. Custom order piece is not returnable for a refund. Customers are responsible for the return shipping and we only accept insured mail for the return.


Only purchased within the state of New York, sales tax will apply at check out.


We are happily taking custom orders now. There are limited spots available so please contact us and let's start talking!